Privacy Policy

Last Updated: March 31, 2025

Introduction

This Privacy Policy describes how Advantage Ecom (Advantage Ecommerce Group LLC) ("we," "our," or "us") collects, uses, and protects your information when you use our Amazon Seller Central agency services and website.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when working with our agency:

  • Business Information: Name, email address, phone number, business name, and address.
  • Amazon Account Information: Amazon Seller Central account details that you choose to share with us for service purposes.
  • Business Performance Data: Information about your products, sales, and marketing strategies.
  • Communication Records: Records of your communications with our team.
  • Payment Information: Payment details and billing information necessary for our services.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device Information: Basic information about your device and browser.
  • Usage Data: How you interact with our website.
  • Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our Amazon Seller Central agency services
  • Process payments and manage your account
  • Communicate with you about your account and our services
  • Respond to your questions and provide support
  • Monitor and analyze usage patterns to improve our website

Information Sharing

We may share your information with:

  • Service Providers: Third parties who help us deliver our services (e.g., payment processors, email services).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a business transaction such as a merger or acquisition.

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information in the "Contact Us" section.

Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Advantage Ecom (Advantage Ecommerce Group LLC)

hello@advantagecom.com

Terms of Service

Last Updated: March 21, 2025

Introduction

These Terms of Service ("Terms") govern your access to and use of the website and Amazon Seller Central agency services provided by Advantage Ecom (Advantage Ecommerce Group LLC) ("we," "our," or "us").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our services.

Services Description

We provide Amazon Seller Central agency services to help businesses optimize their presence and performance on the Amazon marketplace. Our services may include, but are not limited to:

  • Account management and optimization
  • Product listing creation and optimization
  • Advertising campaign management
  • Inventory management
  • Performance analytics and reporting
  • Customer service support

User Accounts

Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your business and Amazon Seller Central account as required for our services.
  • Maintain appropriate access permissions for our team to manage your Amazon Seller Central account.
  • Respond to our communications in a timely manner.
  • Pay all fees and charges associated with your account on time.
  • Comply with all applicable laws, regulations, and Amazon's terms of service.
  • Not use our services for any illegal or unauthorized purpose.

Payment Terms

Fees and Charges

Our fees and payment terms will be specified in your service agreement or order form. All fees are quoted in [Currency] unless otherwise stated.

Payment Methods

We accept payment via [list payment methods]. By providing a payment method, you authorize us to charge you for all fees associated with your account.

Late Payments

Late payments may incur additional fees. We reserve the right to suspend or terminate services if payment is not received within [X] days of the due date.

Intellectual Property

Our Intellectual Property

Our website, content, and services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the property of [Your Company Name] or its licensors and are protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your personal or business purposes, subject to these Terms.

Your Content

By providing content to us for use in connection with our services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing our services to you.

Confidentiality

Confidential Information

We will maintain the confidentiality of your sensitive business information and Amazon account data. We will not disclose your confidential information to third parties except as required to provide our services or as required by law.

Data Security

We implement reasonable security measures to protect your data. However, you acknowledge that no method of transmission over the Internet or electronic storage is 100% secure.

Term and Termination

Term

The term of your agreement with us will be as specified in your service agreement or order form.

Termination by You

You may terminate your account and services at any time by providing written notice according to the terms of your service agreement.

Termination by Us

We reserve the right to suspend or terminate your access to our services for violation of these Terms, non-payment, or for any other reason at our discretion.

Effect of Termination

Upon termination, your right to access or use our services will immediately cease. Any fees paid are non-refundable unless otherwise specified in your service agreement.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [YOUR COMPANY NAME], ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.

IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID US IN THE PAST SIX MONTHS, OR $500, WHICHEVER IS GREATER.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF OUR SERVICES, INCLUDING INCREASED SALES OR IMPROVED AMAZON PERFORMANCE.

Indemnification

You agree to indemnify, defend, and hold harmless Advantage Ecom (Advantage Ecommerce Group LLC), its affiliates, officers, directors, employees, consultants, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms.

Modifications to the Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or by sending you an email. Your continued use of our services after such modifications will constitute your acknowledgment and agreement to the modified Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association] in [City, State/Country]. The arbitration shall be conducted in English, and the award shall be final and binding.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with any service agreement or order form, constitute the entire agreement between you and [Your Company Name] regarding your use of our services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.

Contact Information

If you have any questions about these Terms, please contact us at:

Advantage Ecom (Advantage Ecommerce Group LLC)
hello@advantageecom.com